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3960 Broadway Blvd. Suite 220-D
Garland, Texas 75043
Fax: 866-762-1432

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service@inhouse
plumbingcompany.com



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Homeowners Insurance Coverage (123)
 
1. Would my Homeowners Insurance Company/Policy cover any of the cost associated with the plumbing repairs?

In the past, most Homeowners policies covered the majority of the costs to repair these types of leaks, However at this time, most of the companies have taken this type of coverage out of the policies. If there is coverage, typically the Insurance Company would pay for the Testing, Location/Isolation, and the Access/Egress portions of the repairs. You the homeowner would be responsible for the deductible and the plumbing cost to repair the actual leak(s). Please see question #4 for more important insurance information.
 
2. Would my Homeowners Insurance Company/Policy cover any of the cost associated with foundation repairs?

Foundation repairs are not covered in any policy, However if the Insurance Company determines that there are leak(s), and that there is coverage for those leak(s), than they may do an investigation to determine if the leak(s) caused the foundation damage. Only if there is coverage for the leak(s), and if it is determined that the leak(s) caused the foundation damage would they cover some or all of the foundation repair cost. In our experience it is very rare that someone would receive any coverage for foundation repairs. However, this investigation cannot be completed by the insurance company unless the evidence to investigate is still intact, meaning that no foundation work can be completed until the insurance companies investigation of the evidence is complete. Once the foundation repairs have been completed, the insurance company will not be able to perform the proper investigation to determine if the leak(s) may have caused the foundation damage. With this in mind, if you would like to get help from the insurance company on foundation repairs, they must be contacted and given an opportunity to investigate the damage prior to any foundation work.
 
3. How would I go about finding out if my homeowners insurance policy covers these types of repairs?

It is important to be very careful how you determine if there is coverage in your Homeowners Insurance policy. If you call the insurance company and let them know you have a leak, and ask them if it is covered, they could file a claim to determine if it is covered. Therefore you could end up with a claim on your record, and get no help from the policy. Because of this, we suggest that you call the agent personally, and explain to him/her that you know someone who has leak under the slab of his or her home, and found out that there is no coverage in their homeowner's policy for these types of problems. Then explain to them that you want to know if your policy would cover anything like that. This method puts it back on the agent to sell you the policy all over again. They cannot afford to put a claim on your record in this type of situation.
 
4. Important Insurance Coverage Notes

1. It is important to note that if you have a deductible of $1000.00 or more, it may not benefit you to file a claim. It really depends on how many leak(s) you have, and where those leak(s) are. Therefore we suggest that you have a leak(s) Isolation performed first, then an informed decision can be made on whether or not the insurance company is needed.
2. If the insurance company does cover some or all of the costs, and a claim is filed, the process can take anywhere from 2 weeks to 4 months.
3. If you are selling the home, with the insurance market in Texas now, a claim on your insurance policy could cause the new homeowners not to be able to get insurance coverage.
4. If you are looking to get insurance coverage, you cannot do any foundation repairs until the insurance company has performed an investigation. Part of the normal investigation process is repairing the leak(s), which means you may get all the way through the process, get no coverage on plumbing or foundation, and end up having a leak(s) after the foundation repairs are completed. This would mean you repaired the leak(s) 2 times and got no money from the insurance company. This is a very legitimate possibility.
5. The insurance company may require their investigation plumber come to the property and perform the leak(s) isolation/location testing and report back to them on the findings. The insurance company has the right to use whoever they choose to perform the investigation work needed on the plumbing system, however you the homeowner have the right to use whoever you want to make the repairs needed to the plumbing system(s). Therefore if a separate plumber is obtained for investigation purposes, they will locate the leak(s) sights, report these sight(s) to the insurance company along with a repair method option and price. In-House Plumbing & Services, LLC will repair the leak(s) located for the same price the insurance plumber quotes, unless our normal repair price is less, at which time we will repair them for our normal repair price.
 

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